FINANCIAL AID

Announcements

Spring/Summer Business Hours

To insure students have summer and fall financial aid awards in time to make informed decisions, the financial aid office public hours will change on Monday, March 10th so that we are open to the public from 10am to 5pm each day.

The 8am to 10am dedicated processing time each morning will allow us to handle the increase in both summer and fall financial aid applications without increasing staff or other resources while continuing to provide timely financial aid awards and efficient delivery of funds.

Students may still access their financial aid information via UNCGenie and submit documents by fax, mail and email or use the office drop box.

Filing the FAFSA and Correcting Tax Information

You can begin completing your Free Application for Federal Student Aid (FAFSA) online at www.fafsa.gov beginning January 1st. In the U.S. Department of Education’s effort to make filing the FAFSA a little easier, as long as you have filed your 2013 federal tax return, you can link to the IRS from the FAFSA, retrieve the tax information directly from the IRS, and it will automatically populate the FAFSA questions related to the tax return. We strongly encourage you to file your taxes early so that you can take advantage of this process and still meet the UNCG March 1st priority filing date.

Using the IRS data retrieval process will potentially result in faster processing of your financial aid file because of more accurate FAFSA data. The faster we are able to process your file the better chance you have of receiving maximum financial aid eligibility. It may also give you freedom from having to contact our office during the peak processing time when the wait on both the phones and in the office can be long.

If you have not filed your taxes in time to use this feature and meet our priority filing date, you should still file the FAFSA so that you meet the March 1st deadline. Once you have filed your taxes you can go back to your FAFSA and use the IRS data retrieval to update estimated information. Using the IRS data retrieval to correct estimated information will allow us to satisfy certain requirements if you are notified by our office that you have been selected for the verification process. Verification is a process mandated by the U.S. Department of Education that requires schools to gather additional documentation to check the accuracy of information submitted on the FAFSA.

If you are notified by our office that you have been selected for verification, you are required to submit certain documents. The documents that we can now accept have changed based on policy changes by the U.S. Department of Education. We will now only accept as documentation of tax information either

  1. a tax return transcript from the IRS or
  2. an updated FAFSA with the IRS data retrieval.

The data retrieval from the IRS has become vital in filing the FAFSA and in the financial aid process. Filing your taxes early to take advantage of this feature prior to the March 1st priority date should help make the financial aid journey a smooth one.

IRS Data Retrieval - 2013-2014 FAFSA Instructions

 

 

Changes to Federal Pell Grant

Beginning with the 2012-2013 academic year, students will be allowed to receive 12 semesters of full-time Federal Pell Grant awards. You are limited to one full-time award per year. There will be no eligibility to receive a second Pell Grant award in summer if you were enrolled full-time during the fall and spring semesters. For students who enroll on a part-time basis, the total Federal Pell Grant award amount you may receive will be the equivalent of 12 full time semesters. The U.S. Department of Education will notify you on your Student Aid Report (FAFSA output) of your remaining eligibility for this program.

 

Limits to State Grant Programs
There will be an 8 semester limit to the NC Education Lottery Scholarship and a 9 semester limit to the UNC Need-based grants in order to spread the funds out to many students and to encourage degree completion of students.

 

Repeat Coursework (through Summer 2013)
As a reminder of a policy change from 2011-2012, you should expect to have your aid reduced if you take a course a second time after you have already earned credit hours for that course (unless the course is designated as being eligible for multiple grades in the course catalog). This federal policy change impacts the disbursement of aid because you may be required to repay aid due to an award reduction. In addition, your satisfactory academic progress will be impacted. This will affect your cumulative hours because you will not earn additional hours but will have increased attempted hours for repeating a course.

 

Changes in SAP beginning with Fall 2013

There are three changes being implemented to UNCG’s Satisfactory Academic Progress Policy for Financial Aid beginning with the fall 2013 semester.  The Financial Aid Office wanted to make you aware of the upcoming changes so that you can adjust your summer and fall 2013 registration if necessary.  If you have questions regarding the upcoming changes, please feel free to contact the Financial Aid Office for assistance.

UNCG Financial Aid Office
(336) 334-5702
sap@uncg.edu

1. Repeat Coursework

Policy Addition:

“Financial aid will no longer be disbursed based on repeat coursework once a course has been passed."

Discussion:

If you need to repeat a course you have already passed, you can’t receive financial aid for that course because you’ve already earned the credit hours.  If the course has been designated as being eligible for multiple grades in the course catalog, you would be eligible for financial aid.  Keep in mind that all repeated courses are counted in your attempted hours, even if you are not awarded financial aid for that course.

Example:

If you enroll in 12 semester hours, 3 hours that are a repeat course which you have already passed, you would be awarded financial aid as a ¾ time student – 9 credit hours.  You would be locked in 9 hours and expected to earn 67% of your locked hours, while also remaining compliant with the other requirements of the Satisfactory Academic Progress Policy for Financial Aid.

2. Degree Requirements

Policy Clarification:

“Students are no longer eligible for financial aid once they have completed the degree requirements for their degree.”

Discussion:

Sometimes students want to accomplish personal goals after they have completed the degree requirements but before they graduate.  However, once you have completed your degree requirements, you will no longer be eligible for financial aid.  This policy requirement is included in the federal regulations for financial aid eligibility.

Example 1 – A student has finished his degree requirements and wants to spend his last semester studying abroad.  The student has no more degree requirements left prior to studying abroad.

If you plan on studying abroad after you complete your degree requirements, you will not be eligible for financial aid for the semester you plan on studying abroad.

Example 2 – A student has finished her major requirements but wants to stay an extra semester to finish a declared minor:

A student who has a declared major and a minor must complete the degree requirements within 180 attempted hours to remain eligible for financial aid.

Example 3 – Student has finished her degree requirements, but wants to continue taking prerequisite courses for a graduate or professional program

If you plan on taking another semester to complete pre-requisite coursework for graduate school after you have completed your degree requirements, you will not be eligible for financial aid for the pre-requisite coursework.

3. Review of Study Abroad Students

Policy Change:

 

Study Abroad Students (undergraduate and Graduate)

All satisfactory academic progress compliance rules that effect financial aid eligibility are also applicable to study abroad credit hours attempted and earned.  International institutions can take longer to send final transcripts back to UNCG, therefore compliance for semesters studied abroad will be reviewed at the end of the summer semester of the academic year.

 

For any semester that students attend UNCG courses on campus, they will be reviewed for compliance at the end of that semester. If a student fails to meet the SAP requirements at the end of a term attended at UNCG, the student will be marked non-compliant at that time even if study abroad grades have not been received.  The Financial Aid Office will no longer wait until the end of the summer term to evaluate study abroad students for compliance with the SAP policy on all semesters within the academic year.

 

One semester abroad:  Undergraduate students must earn a minimum of 67% of locked hours (or a maximum of 12 hours) at the end of schedule adjustment.  Graduate students must earn a minimum of 67% of locked hours (or a maximum of 6 hours with at least 3 hours being at the 500 level or above) at the end of schedule adjustment.

 

Year-long program:  Undergraduate students must earn a minimum of 67% of locked hours (or a maximum of 24 hours) at the end of schedule adjustment.  Graduate students must earn a minimum of 67% of locked hours (or a maximum of 12 hours with at least 6 hours being at the 500 level or above) at the end of schedule adjustment.

 

 Example 1: 

A student studied abroad during the fall semester, and then enrolled at UNCG on campus for the following spring semester.  The student was locked at 15 hours during the on campus spring semester. At the end of the spring semester, the student only completed 9 hours and the study abroad grades had not yet been received at UNCG.  The student would be marked non-compliant with the satisfactory academic progress policy even though the study abroad grades had not been received.  The student did not meet the SAP standards for the UNCG spring semester.

 

 

Financial Aid for Summer 2013

Summer Financial Aid applications will be available online through UNCGenie beginning March 2013.

Summer aid will be based on your 2012-2013 FAFSA and what you received for the fall and spring of 2012-2013 . Generally, only Federal Pell Grant and student loans would be available for summer. You must be enrolled at least half time to be eligible for summer aid loans (Undergraduate - 6 hours, Graduate- 3 hours).

To apply online through UNCGenie, you will need to:

  1. Log into UNCGenie, click on FINANCIAL AID
  2. Click on the SUMMER AWARD ESTIMATOR AND APPLICATION. The estimator is designed to let you know if you have any remaining eligibility for a Federal Pell Grant or Federal Student Aid loan that you can use to help cover your costs for summer.

Please read the 2013 Summer Session Application Information Sheet for instructions and details on summer financial aid.

Spring 2014 Check Disbursement

The Cashier's Office will mail checks to those who have aid that exceeds their charges to UNCG by January 10, 2014. For those of you who have signed up for direct deposit of your refund, you should see that in your accounts approximately January 9, 2014. Please make sure you update your mailing address on UNCGenie as the checks will go to your campus mailbox if you live on campus or to your local address if you live off campus. Aid will be disbursed to students who are registered, have submitted all necessary forms to the UNCG Financial Aid Office, are making satisfactory academic progress, and have been confirmed in their courses for the spring semester. You may not receive aid in your courses due to:

  • Owing a balance to UNCG above the amount of financial aid you are receiving.
  • Owing a prior balance from a previous year greater than $200.
  • By not completing the immunization requirement due to Student Health Services
  • By not submitting your final transcript to the Admissions Office
  • By not having financial aid awarded to you due to not completing requirements.
  • By not being enrolled in the correct number of hours to receive your disbursement.
Loan disbursements will not be made if you are not enrolled in full time hours (12 hours for undergraduates and licensure only graduate students, 6 hours for graduates with at least 3 hours at the 500 level or above) unless you have previously completed a Financial Aid Revision Form and submitted it to our office. You will have an enrollment hold on your account if you need to submit this form to our office. This form allows us to update your cost of attendance and award as necessary based on your expected enrollment.  You should view your status on UNCGenie. If you have questions you may contact our Financial Aid Counselors at (336) 334-5702. Please enter your ID and PIN to discuss specific information about your account. You may also receive general information about financial aid by sending e-mail to finaid@uncg.edu.
Are You Maintaining Satisfactory Academic Progress?

Remember, you must complete 67% of your locked hours each semester to maintain satisfactory academic progress (SAP). You must also maintain a minimum of 67% of your cumulative hours attempted to remain in good standing.

Satisfactory Academic Progress Policy

To view your locked hours:

  1. Click on the UNCGenie in the upper right corner of the UNCG web site
  2. Click on Enter Secure Area on the UNCGenie Home page
  3. Enter your Student ID Number and your UNCG PIN
  4. Click on Financial Aid
  5. Click on Locked Hours for Financial Aid Eligibility
  6. Select term and click submit

If you have not maintained satisfactory academic progress, you will not be eligible for financial aid for the following semester (s). To reestablish financial aid eligibility, review the Satisfactory Academic Policy and watch the Satisfactory Academic Progress Videocast to learn how to earn and maintain SAP.

 

Immunization Requirements and Financial Aid

Financial aid will not be applied to your student bill until Student Health Services confirms that you have satisfied your immunization requirements. If you haven’t already done so, make sure to complete the Student Medical Form and submit it to Student Health Services in order to provide information about your health and immunization history.

 

Full Time Attendance and Financial Aid

Full time attendance is not required to receive financial aid. You may receive most types of financial aid with at least half time enrollment. Half time enrollment for an undergraduate is 6 credit hours and half time status for a graduate student is 3 credit hours of enrollment at the 500 level or above. Most financial aid awards are made assuming you will be full time. If you choose not to enroll full time for a semester, your financial aid award and disbursements will be adjusted.

The Financial Aid Office policy on loans is that we will not disburse loans to you unless you are enrolled full time or you have provided us with a Financial Aid Revision Form that indicates your level of enrollment so that your cost of attendance can be adjusted to reflect your true enrollment. Students should complete this form as early as possible to insure that their loan disbursements occur in a timely manner.

2013-2014 Financial Aid Revision Form

 

Check Your Financial Aid Status on UNCGenie
UNCGenie provides you with online access to your financial aid information 24 hours a day, 7 days a week. This convenient feature, accessible from the UNCG web site, enables you to check your application status, loan and award amounts, student account charges*, and outstanding requirements for financial aid.  You will need to know your Student ID Number and your UNCG PIN.  Your PIN is not your advising code.  Unless UNCG has assigned a PIN to you, use your birth date in this format: YYDDMM.

Check Your Financial Aid Status:
  1. Click on UNCGenie in the upper right corner of the UNCG web site
  2. Click on Enter Secure Area on the UNCGenie Home page
  3. Enter your Student ID Number and your UNCG PIN
  4. Click on Financial Aid
  5. Browse the menus to find the information you need

* To view estimated semester charges, go to the Financial Aid menu, click on Award, followed by Account Summary by Term. Your deferrable aid (accepted loans, scholarships, etc.) will not be subtracted from your account balance on this screen.

* To view your actual bill charges, return to the UNCGenie Homepage and click on Student Account Center. This will open in another window. Then click on ebills, followed by Student Accounts under account type.

Need help navigating UNCGenie?  Check out our UNCGenie Guide to find out how to access your Financial Aid Information.

 

Apply for Emergency Loans through UNCGenie

The UNCG Financial Aid Office has instituted an online application process to apply for emergency loans. This process determines your eligibility for an emergency loan for the current term without having to first come to the Financial Aid Office.

Apply for Emergency Loans through UNCGenie:

  1. Click on the UNCGenie in the upper right corner of the UNCG web site
  2. Click on Enter Secure Area on the UNCGenie Home page
  3. Enter your Student ID Number and your UNCG PIN
  4. Click on Financial Aid
  5. Click on Emergency Loan Application

Please make your request in whole dollars (do not include cents in your amount requested).

If you will be repaying the loan with pending financial aid you can currently apply for a maximum of $700 if you have expected aid to cover that amount. The system will not allow you to continue if you request more than the $700 maximum.

If you will be repaying the loan with a source other than financial aid, the maximum you may receive through this process is $300. You must provide contact information and possibly documentation before your loan is approved.

You will be contacted via your UNCG email address concerning the status of your application.

If your loan is approved, you will need to come to the Financial Aid Office and pick up an approval notice to take to the Cashier’s Office to receive your funds. There is a $5 processing fee for all approved emergency loans that will be taken out by the Cashier’s Office when you receive your funds. If you have outstanding financial aid requirements or have already received an emergency loan for the current semester, you will be unable to apply for an emergency loan through this process.

If you cannot receive a loan through the online process, you may visit the Financial Aid Office and complete an application and appeal for consideration of your circumstances.


 

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