
If you did not file a FAFSA in the previous academic year or are not sure of your current filing status you may file a FAFSA by using either the web or submitting a paper application. (see below)
If you filed a FAFSA on the Web last year and your grade level status was senior or graduate student, you will not receive communication from the Federal processor. You will need to complete a FAFSA on the Web or file a new paper application.
If you have questions about the FAFSA, you can call 1-800-4FED-AID. If you have a hearing disability, you can call the TDD number at 1-800-730-8913.
IMPORTANT: To file using the web you (and your parent if dependent) should have a PIN number. If you do not have a valid PIN you can use the option of printing out the signature page and following the directions for mailing the signatures to the US Department of Education. To apply for a pin, go to www.pin.ed.gov.
Special Conditions
In some instances, the FAO can consider special circumstances (such as job loss) that are not reflected by information provided on the FAFSA. Contact the FAO for the appropriate Professional Judgement forms. You will be required to submit supporting documentation before your situation is reviewed. See "Special Circumstances" on page 10.
Web Application (UNCG’s preferred FAFSA and Renewal FAFSA process)
The FAFSA may also be filed on the Web at no cost. The advantages to filing your FAFSA on the Web, compared to mailing a paper FAFSA, include a faster processing time and interactive editing of your answers to lessen the chance of your application being rejected. The address is: www.fafsa.ed.gov.
If you are completing a FAFSA application, you can apply for a PIN, which is provided by the Department of Education online at www.pin.ed.gov. It will take approximately three business days after you request your PIN for you to receive an e-mail notification with instructions on how to retrieve it electronically, or 7-10 days to receive it in the mail via the US Postal Service. After completeing and submitting the application on-line, be sure to print out a signature page and mail it immediately to the federal processor, if you have not obtained a PIN. Your application will not be processed until the signatures are received. If your signature page is not received within fourteen days, the federal processor will reject your application. You will be mailed a rejected SAR Acknowledgement Form that you will need to complete and must return to the US Department of Education to have it reprocessed.
If you have questions about the FAFSA on the Web, you can call 1-800-801-0576 to speak to a customer service representative. If you have a hearing disablility, you can call the FAFSA on the Web TDD number 1800-511-5806.
Student Aid Report
Within four to six weeks after you file the FAFSA , you should receive a SAR Information Acknowledgement communication from the federal processor. The SAR lists all the information you provided on the FAFSA. If you do not receive a SAR, call the federal processor at 1-800-433-3243.
Once you receive the SAR, review all the information to make sure your application has been processed and that all information is accurate and complete. If your SAR contains comments you do not understand, contact our office for help. If you have corrections the fastest way to make them is by submitting them yourself at www.fafsa.ed.gov or write the corrections on the SAR, complete the required signatures and send it to the Federal Processors at Federal Student Aid Programs, PO Box 7020, Lawrence, KS 66044 -7020. If submitting the corrections by the two previous means is unsuccessful, you can submit your SAR with the appropriate signatures to the FAO and we will submit the corrections electronically. If you have difficulty while processing your corrections, you may contact the Federal Processor at 1-800-433-3243.
Check the Information Release section of your SAR to be sure UNCG (school ID number 002976) is listed as a school to receive your information. If UNCG does not receive your information, we will not know that you want aid. We receive an electronic record of your SAR automatically, if you listed UNCG on the FAFSA. To receive your information or add UNCG as a recipient of your information, contact the Department of Education at 1-800-433-3243. You will need to know the DRN (Data Release Number) located on the front of your SAR to do so.Top