Contact Us

Visiting the Office in Person: 

Our physical location is 159 Mossman Building
(1202 Spring Garden St. at the corner of Sterling and Spring Garden)

click the map for directions
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We do not make appointments. Counselors are available for walk-ins during normal business hours.

  • Monday –  Friday: 8am – 5pm
  • Tuesday: extended hours 5pm-7pm in the Registrar’s Office (During the Fall & Spring Semesters only)

Please bring photo ID or the UNCG ID number and PIN.


 Contacting the Office by Telephone: 

Our phone number is 336.334.5702

Counselors are available during normal business hours.

  • Monday – Friday: 8am – 5pm

Please have ready the UNCG ID number and PIN to enter into the telephone system. This information is required to confirm your identity and give specific information regarding your financial aid. Our counseling staff will only be able to provide general financial aid information without the Student ID and PIN#.


Sending Documents or Questions by E-Mail:

Our email address is finaid@uncg.edu

Please help us respond to your e-mail promptly by including this information:

  • Your UNCG Student ID number and your full name (e-mail usernames do not help us access your records)
  • The semester or aid year to which your question relates (e.g. 2017-2018)
  • The full name of the scholarship or aid about which you are inquiring (e.g. Roxie A. King Scholarship)
  • If you are replying to an ongoing conversation include your original e-mail and question (we do not archive e-mails)

Sending Documents or by Fax:

Our fax number is 336.334.3010

Please make sure to include the UNCG Student ID number so that the documents can be submitted to the correct file.


Mailing Documents:

Financial Aid Office
UNCG
P.O. Box 26170
Greensboro, NC 27412

Please make sure to include the UNCG Student ID number so that the documents can be submitted to the correct file.