Office closed September 4, 2017

Posted on Monday, August 28th, 2017 by fiaadm under News.

UNCG and The Financial Aid Office will be closed on Sep 4, 2017 for Labor Day.


Are You Ready for the Fall Semester?

Posted on Monday, August 14th, 2017 by fiaadm under News.

For Fall 2017, the first day we are authorized to pay financial aid funds to student accounts is August 5, 2017.  On August 7, 2017, the Cashier’s Office will begin to process refunds to students (available by direct deposit or mailed check usually by August 11, 2017).  Refunds are only generated if a student’s aid is more than enough to cover the bill and their courses are confirmed.

Bookstore Bucks are available as an option to purchase books until 11:59 pm, August 17. The amount requested in Bookstore Bucks is added to the student’s bill. If the student’s refund is generated before the Bookstore Bucks charge is added to the student account, they will have to pay this out of pocket. Students can find more information about this at the Bookstore web site.

All students are required to have Health Insurance and the university will automatically apply the charge each semester. If the student is already covered by a health insurance plan, they can request a waiver online through Student Health Services.

Make sure you complete payment confirmation for fall 2017. You may track your status on UNCGenie under the Student Services and Financial Aid tab by selecting Payment Confirmation.

You may not be confirmed in your courses or your refund may be delayed due to:

  • Having not accepted your aid. You can find instructions for accepting your award on our website.
  • Owing a prior balance from a previous year. Prior balances need to be handled with the Cashiers and Student Accounts Office.
  • Incomplete university immunization requirements for Student Health Services.
  • Incomplete financial aid requirements. You can find instructions for checking your requirements on UNCGenie on our website.
  • Not being enrolled in the correct number of hours to receive your disbursement. All awards are initially based off of full time hours (12 hours for undergraduates, 9 hours for graduates at the 500 level or above) unless you have previously completed a Financial Aid Revision Form and submitted it to our office. This form allows us to update your cost of attendance and award as necessary based on your expected enrollment.
  • Not completing the Title IV Authorization Form.
  • Not submitting final transcripts to Admissions.
  • Completing the Master Promissory Note and/or complete required Entrance Counseling for your loans. Both requirements must be completed on Studentloans.gov
  • Not receiving aid due to not meeting the Satisfactory Academic Progress You may submit a Satisfactory Academic Progress appeal if you wish to reinstate your financial aid eligibility.
  • Owing a balance to UNCG because the amount of financial aid is not enough to cover the full bill. You can view the bill online through the Student Account Center. Your Current Account Status will reflect your charges as well as your available financial aid. If your aid is more than enough to cover your bill the balance will be negative, that is your estimated refund. If you owe a balance there may be options for covering that balance:
    • Payment plan options are available through the Cashiers and Student Accounts Office.
    • For dependent students, parents can apply for a Parent PLUS loan. Graduate students can apply for a Graduate PLUS loan. Both applications are available on Studentloans.gov

Office closed July 4, 2017

Posted on Tuesday, June 27th, 2017 by fiaadm under News.

UNCG and The Financial Aid Office will be closed on July 4, 2017 for Independence Day.


Fall 2017 Disbursement & Emergency Loan Information

Posted on Monday, May 15th, 2017 by fiaadm under News.

The Cashier’s Office estimates that the first mailing of refund checks and processing of direct deposit refunds will be completed by August 15, 2017 for those who have aid that exceeds their charges to UNCG. Please make sure you update your mailing address on UNCGenie as the checks will go to your campus mailbox if you live on campus or to your local address if you live off campus. Also, make sure that your bank accounts are set up correctly in the Student Account Center. Please make these updates before August 8,2017. Aid will be disbursed to students who are registered, have submitted all necessary forms to the UNCG Financial Aid Office, are making satisfactory academic progress, and have been confirmed in their courses for the semester. You may not be confirmed in your courses due to:

  • Owing a balance to UNCG above the amount of financial aid you are receiving.
  • Owing a prior balance from a previous year.
  • Not completing your university immunization requirements.
  • Not having financial completed financial aid requirements.
  • Not being enrolled in the correct number of hours to receive your disbursement.
  • Not completing the Title IV Authorization Form.

Loan disbursements will not be made if you are not enrolled in full time hours (12 hours for undergraduates, 9 hours for graduates at the 500 level or above) unless you have previously completed a Financial Aid Revision Form and submitted it to our office. This form allows us to update your cost of attendance and award as necessary based on your expected enrollment. You should view your status on UNCGenie.

 

Fall Emergency Loan Applications available on UNCGenie starting August 9th

Please make your request in whole dollars (do not include cents in your amount requested).

If you will be repaying the loan with pending financial aid you can currently apply for a maximum of $1200 if you have expected aid to cover that amount.

You will be contacted via your UNCG email address concerning the status of your application.

If your loan is approved, you will need to come to the Financial Aid Office and pick up an approval notice to take to the Cashier’s Office to receive your funds. There is a $5 processing fee for all approved emergency loans that will be taken out by the Cashier’s Office when you receive your funds. If you have outstanding financial aid requirements or have already received an emergency loan for the current semester, you will be unable to apply for an emergency loan through this process.


2017 Summer Semester Financial Aid Information

Posted on Wednesday, March 1st, 2017 by fiaadm under News.

New for 2017:  There is no separate application for financial aid for the 2017 summer semester.  You simply need to be registered for summer 2017 coursework and meet all eligibility requirements below to be considered for financial aid for summer semester.  Summer aid processing will begin in mid-to-late March.  You will receive notification of your award status after we have reviewed your summer enrollment and aid eligibility.

Eligibility Requirements for Summer Session Financial Aid

Must be fully admitted to or currently enrolled in an eligible degree-seeking or certificate program at UNCG.  Note: Visiting, Visions and Express students are NOT eligible to receive aid.

Must have an active, complete 2016-2017 FAFSA on-file with UNCG.  All outstanding financial aid requirements must be satisfied before any financial aid can be processed.

Must be appropriately registered for summer 2017 courses at UNCG.

  • Must enroll at least half-time (6+ credit hours for undergraduate students and graduate licensure-only students; 4.5+ credit hours at the 500-level or higher for graduate students) in non-repeat coursework during summer to receive most types of financial aid. You may split your hours between sessions or take up to 7 hours in a single session.
  • Must adhere to University enrollment limits: summer enrollment for undergraduates is limited to no more than 7 hours in a single session and no more than 14 hours total for the full summer semester.  Please note that students who are currently on academic probation are limited to no more than 4 hours in a single session and no more than 8 hours total for the full summer semester.

Must be in compliance of the Satisfactory Academic Progress (SAP) policy.

Must complete all University requirements before you can receive financial aid (e.g., complete immunization requirements, submit final transcripts, satisfy outstanding prior balances, etc.).

Types of Aid Available

Your summer award offer will reflect your full eligibility for all types of available aid. The types of aid you may be eligible to receive are listed below:

Grants:  Federal and state grants are typically not available for Summer Semester.  However, some Pell Grant recipients may be eligible for Pell Grant funds during the summer if they attended less than full-time during the course of the 2016-2017 academic year and have remaining eligibility for funding.  Additionally, some Pell Grant recipients may be eligible for Pell Grant funds during the summer even if enrolled less than half-time.

Federal Student Loans:  Financial aid for summer generally consists of student loans.  Your eligibility for federal student loans during the summer is based on a number of factors:  your current grade level; the number of credit hours you will be taking during summer (must enroll at least half-time to qualify for student loans); how much you’ve already borrowed from the Federal Student Aid Loan Program during the current 2016-2017 academic year; and how much you’ve borrowed cumulatively from the Federal Student Aid Loan Program throughout your college career.  The UNCG Financial Aid Staff will take into account all above factors to determine your eligibility for student loans.

Federal Parent Loans (PLUS): For undergraduate students who have exhausted their own student loan borrowing eligibility for the current academic year, a parent may apply for a PLUS loan on their behalf.  Please find the instructions under our forms.

Graduate PLUS loans: For graduate students who have exhausted their own student loan borrowing eligibility for the current academic year, they may apply for a Graduate PLUS loan. Please find the instructions under our forms.

Information about yearly and aggregate (cumulative) student loan borrowing limits can be found at www.studentloans.gov

Disbursement of Financial Aid Funds

Summer financial aid will begin disbursing at the start of your first summer session of enrollment, provided  that you:  are still enrolled in the number of hours and sessions for which you were initially awarded; have no holds; still meet all eligibility requirements previously mentioned; and have paid any balance not covered by your financial aid award.  If your enrollment plans change before the start of classes but after your summer financial aid award is initially calculated, please complete the Summer Financial Aid Request to Adjust Hours Form to notify us of your new schedule.  We will need to adjust your summer award accordingly in order for your aid to disburse towards your tuition bill.

Special Notes

  • If you drop or withdraw from a class after your summer aid has disbursed, an adjustment to your aid may be required and you may owe a repayment of funds to the University.  If you drop or withdraw from a class after the add/drop period (usually the first two days of each summer session), your future aid eligibility may be affected.  Please read and understand the SAP policy.
  • Students cannot receive financial aid to re-take a course for which you’ve already previously earned a passing grade/credit hours. You can re-take a course for a grade replacement but it will be at your own expense.  We recommend that you consult with the Financial Aid Office and/or your academic advisor before attempting a repeat course during the summer semester so that we can best advise you of your options.
  • Students are ultimately responsible for their tuition bill.  If you are not eligible for summer financial aid, have outstanding requirements that need to be resolved before aid eligibility can be determined, or if your summer aid is processed after the bill due date due to late registration, you must pay your bill in order to secure your classes.  Students awarded summer financial aid after the bill has been paid out-of-pocket will receive a refund once their aid has disbursed.  For tuition payment and due date information, please visit the Cashiers and Student Accounts website.
  • We cannot guarantee that financial aid refunds will disburse by any specific date so plan accordingly for your personal expenses, especially books.

If you have additional questions after reading this information, please contact us so that we may assist you.