New! Document Uploading

Posted on Monday, January 7th, 2019 by fiaadm under News.

You can now upload financial aid documents from your UNCGenie account!  We are happy to announce that students can now send documentation and forms to the Financial Aid Office by using a direct upload via UNCGenie.

For Step by Step Instructions Click Here!


Making Money Moves: Thrifty Thursday Series Spring 2019

Posted on Thursday, January 3rd, 2019 by fiaadm under News.

Money Moves_Spring 2019

Come join us for the Spring Series in EUC Dogwood Room.

RSVP via SpartanConnect.

*May and August graduation candidates attending 2 events are automatically on the guest list for the Senior/Alumni Dinner in April.


Spring 2019 Disbursement & Emergency Loan Information

Posted on Wednesday, January 2nd, 2019 by fiaadm under News.

Spring financial aid funds will be paid to student accounts starting January 4, 2019 for students who are registered for spring classes and whose registration is confirmed. On January 7, 2019, the Cashier’s Office will begin to process refunds to students and students should receive them by January 11.  The majority of our students receive their refunds before the first day of classes. To ensure you are one of these students, check the following items and make any necessary updates before January 4, 2019:

  1. Accept all of the financial aid you need to cover your bill. Refunds are generated because you have more aid than your charges each semester. Use the UNCGenie Guide for help.
  2. Please make sure you update your mailing address on UNCGenie as the checks will go to your campus mailbox if you live on campus or to your local address if you live off campus. Your address needs to be correct even if you are using Direct Deposit.  Also, make sure that your bank accounts are set up correctly in the Student Account Center.
  3. Complete the Title IV Authorizations for aid (for the Cashier’s Office) by clicking on this link- https://banweb.uncg.edu/prod/twbkwbis.P_WWWLogin?ret_code=T.
  4. Resolve financial aid holds including being enrolled in repeat hours that can impact your financial aid. (You must be enrolled at least half time to receive funds from most aid programs: Undergraduate and Graduate Licensure -6 hours per semester; Graduate – 4.5 hours per semester.)
  5. Complete all outstanding requirements, especially the Master Promissory Note and/or Entrance Counseling for your loans. If you have just accepted your loan in the last 3 weeks, work is continuing on those loans. You will see the MPN requirement updated after you have accepted it and certification is complete. You may track this on UNCGenie.
  6. Check your Satisfactory Academic Progress link in UNCGenie. If you need to submit an appeal, click here for more information: https://fia.uncg.edu/satisfactory-academic-progress/.

If you do not have money applied to your account by January 4th, you will need to resolve one or more of the above issues in order for your aid to pay. Once you have resolved the issue, your funds will be paid on your student bill. If you are due a refund, it will be processed the week following the payment.

Spring Emergency Loan Applications available on UNCGenie starting January 9th

Log in to UNCGENIE, select the “Financial Aid” tab, then select “Emergency Loan Application”. Please make your request in whole dollars (do not include cents in your amount requested).

If you will be repaying the loan with pending financial aid, you can currently apply for a maximum of $1200 if you have expected aid to cover that amount.

You will be contacted via your UNCG email address concerning the status of your application.

If your request is approved, you will need to come to the Financial Aid Office and pick up an approval notice to take to the Cashier’s Office to receive your funds. There is a $5 processing fee for all approved emergency loans that will be added to your account balance by the Cashier’s Office when you receive your funds. If you have outstanding financial aid requirements or have already received an emergency loan for the current semester, you will be unable to apply for an emergency loan through this process.

We hope these tips will help give you a smooth start to the semester!


Office closed December 22, 2018-January 1, 2019

Posted on Wednesday, December 19th, 2018 by fiaadm under News.

UNCG and The Financial Aid Office will be closed December 22, 2018-January 1, 2019 for the Winter Holiday.


Office closed November 22-23, 2018

Posted on Thursday, November 15th, 2018 by fiaadm under News.

UNCG and The Financial Aid Office will be closed November 22-23, 2018 for Thanksgiving Holiday.


Hurricane Florence Emergency Grants

Posted on Wednesday, October 31st, 2018 by fiaadm under News.

The NC General Assembly passed legislation for a Hurricane Florence Disaster Recover Fund. 

Emergency Grant funds have been made available for students enrolled at UNC System institutions located in affected counties designated as disaster areas (ECU, FSU, UNCP, UNCW).

Emergency Grant funds are also available to students attending UNCG who reside temporarily or permanently in a county under a disaster declaration.

Grant funds up to $1250 may be provided to help eligible students who have suffered financial hardship due to the damage and destruction caused by Hurricane Florence.

Applications for these Emergency Grant funds are available here.


Making Money Moves: Thrifty Thursday Series 2018-2019

Posted on Wednesday, August 29th, 2018 by fiaadm under News.

Making Money Moves: Thrifty Thursday Series Presented by UNCG Financial Literacy Task Force Faculty Center 6:30-7:30pm RSVP Spartan Connect *Seniors* Graduating May or August? Attend at least 2 events & get a reserved seat at our April Senior/Alumni Dinner. Fall 2018 September 6-How will you spend that refund check? Get help creating a budget for the semester or the year. October 4-Paying for College DOESN’T have to be spooky! Create a plan to pay for college – file the FAFSA and search for scholarships. November 1-Holiday Spending: Balling on a Budget: How to enjoy the holidays without breaking the bank. Spring 2019 February 7-What’s love got to do with it? Learn how money issues can impact relationships with your family, friends and significant others. March 14-BOSS UP-Salary Negotiations: How do you weigh your compensation package? How do you negotiate based on what you want/need? Come and find out! April 4-#LifeGoals #YourFutureSelfWillThankYou Explore savings and investment options to prepare for the future.


Office closed September 3, 2018

Posted on Monday, August 27th, 2018 by fiaadm under News.

UNCG and The Financial Aid Office will be closed September 3, 2018 for Labor Day.


Fall 2018 Disbursement Information

Posted on Thursday, July 26th, 2018 by fiaadm under News.

We understand that it can be hard to reach the Financial Aid Office (finaid@uncg.edu) or the Cashier’s Office (cashiers@uncg.edu) after the bills go out.  Phone calls, emails and in person visits increase dramatically during this time.  Feel free to use these self-guided tips to help avoid the crowds and start your semester right.

Registration Confirmation

You must have your registration confirmed (payment arrangements are complete) to avoid having your classes dropped. You can verify if your Fall 2018 registration has been confirmed on UNCGenie.

  • Log in with your UNCG ID and PIN
  • Click Student Services and Financial Aid
  • Select Payment Confirmation. Select the Term and click Submit.

Make sure you have accepted enough aid and/or you have made satisfactory payment arrangements for your bill to confirm your registration.

Disbursements and Refunds

Fall 2018 financial aid funds will be paid to student accounts starting August 4, 2018 for students who are registered for fall classes and whose registration is confirmed.   On August 6, 2018, the Cashier’s Office will begin to process refunds to students and students should receive them by August 10th.  Over 50% of our students receive their refunds before the first day of classes.  To ensure you are one of these students, check the following items:

  1. Accept all of the financial aid you want for the year. Refunds are generated because you have more aid than your charges each semester.  Use the UNCGenie Guide for help.
  2. Complete the Title IV Authorizations for aid (for the Cashier’s Office) by clicking on this link.
  3. Resolve financial aid holds including being enrolled in repeat hours that can impact your financial aid. (You must be enrolled at least half time to receive funds from most aid programs: Undergraduate and Graduate Licensure -6 hours per semester; Graduate – 4.5 hours per semester.)
  4. Complete all outstanding requirements, especially the Master Promissory Note and/or Entrance Counseling for your loans. If you have just accepted your loan in the last 3 weeks, work is continuing on those loans. You will see the MPN requirement updated after you have accepted it and certification is complete. You may track this on UNCGenie.
  5. Check your Satisfactory Academic Progress link in UNCGenie. If you need to submit an appeal, click here for more information.

If you do not have money applied to your account by August 4th, you will need to resolve one or more of the above issues in order for your aid to pay.   Once you have resolved the issue, your funds will be paid on your student bill.  If you are due a refund, it will be processed the week following the payment.

We hope these tips will help give you a smooth start to the semester!


Office closed July 4, 2018

Posted on Wednesday, June 27th, 2018 by fiaadm under News.

UNCG and The Financial Aid Office will be closed July 4, 2018 for Independence Day.