Spring 2019 Disbursement & Emergency Loan Information

Posted on Wednesday, January 2nd, 2019 by fiaadm under News.

Spring financial aid funds will be paid to student accounts starting January 4, 2019 for students who are registered for spring classes and whose registration is confirmed. On January 7, 2019, the Cashier’s Office will begin to process refunds to students and students should receive them by January 11.  The majority of our students receive their refunds before the first day of classes. To ensure you are one of these students, check the following items and make any necessary updates before January 4, 2019:

  1. Accept all of the financial aid you need to cover your bill. Refunds are generated because you have more aid than your charges each semester. Use the UNCGenie Guide for help.
  2. Please make sure you update your mailing address on UNCGenie as the checks will go to your campus mailbox if you live on campus or to your local address if you live off campus. Your address needs to be correct even if you are using Direct Deposit.  Also, make sure that your bank accounts are set up correctly in the Student Account Center.
  3. Complete the Title IV Authorizations for aid (for the Cashier’s Office) by clicking on this link- https://ssb.uncg.edu/prod/twbkwbis.P_WWWLogin?ret_code=T.
  4. Resolve financial aid holds including being enrolled in repeat hours that can impact your financial aid. (You must be enrolled at least half time to receive funds from most aid programs: Undergraduate and Graduate Licensure -6 hours per semester; Graduate – 4.5 hours per semester.)
  5. Complete all outstanding requirements, especially the Master Promissory Note and/or Entrance Counseling for your loans. If you have just accepted your loan in the last 3 weeks, work is continuing on those loans. You will see the MPN requirement updated after you have accepted it and certification is complete. You may track this on UNCGenie.
  6. Check your Satisfactory Academic Progress link in UNCGenie. If you need to submit an appeal, click here for more information: https://fia.uncg.edu/satisfactory-academic-progress/.

If you do not have money applied to your account by January 4th, you will need to resolve one or more of the above issues in order for your aid to pay. Once you have resolved the issue, your funds will be paid on your student bill. If you are due a refund, it will be processed the week following the payment.

Spring Emergency Loan Applications available on UNCGenie starting January 9th

Log in to UNCGENIE, select the “Financial Aid” tab, then select “Emergency Loan Application”. Please make your request in whole dollars (do not include cents in your amount requested).

If you will be repaying the loan with pending financial aid, you can currently apply for a maximum of $1200 if you have expected aid to cover that amount.

You will be contacted via your UNCG email address concerning the status of your application.

If your request is approved, you will need to come to the Financial Aid Office and pick up an approval notice to take to the Cashier’s Office to receive your funds. There is a $5 processing fee for all approved emergency loans that will be added to your account balance by the Cashier’s Office when you receive your funds. If you have outstanding financial aid requirements or have already received an emergency loan for the current semester, you will be unable to apply for an emergency loan through this process.

We hope these tips will help give you a smooth start to the semester!